Return & Exchange Policy

As an online business, we are delighted to offer our return, exchange, and delivery policies. Ensuring customer satisfaction is our top priority, and we strive to provide the highest level of service. Our policies are crafted to be simple, clear, and user-friendly.

Hassle-Free Exchange: If the size of the product is an issue, we offer an easy exchange policy. Our rider will deliver the new pair and pick up the old one from your doorstep at the same time. The exchange process takes 4 to 5 working days from the request date. Size exchange fee: Rs. 200

Return Policy: We want you to love every purchase from Rangrela. If for any reason you are not completely satisfied with your purchase, we offer a 15 day return policy from the date of delivery. Please ensure that the item is unused, in its original packaging, and with all tags attached. Please note that items purchased on sale are not eligible for returns. We appreciate your understanding.

If you have any questions or need assistance with your return, our customer support team is here to help. Reach out to us at hello@rangrela.com or 0311 1778020 and we’ll be happy to assist you.

Size Swaps for Sale Items: Size swaps for sale items may be difficult if we don't have the required size. In such cases, you can ship the product back to our official address. Upon examining the product, we will issue a full refund.

Cancellation
Company holds the right to cancel any order in case of stock out.